We take fake reviews seriously and have system in place to protect business owners.
If a fake review is published on your business page simply flag the review and provide any additional information you have.
Once a review is flagged by a business owner the review is immediately suppressed.
We assign the burden of proof on the reviewer to submit documentation that proves they are the person they claim to be and have the relationship disclosed on the review.
If the reviewer cannot be authenticated the review will be removed. Alternatively, if the reviewer is authenticated the review will be republished.
Note: Business page owners that abuse the flagged review feature will be subject to suspension and page removal.